#2 most asked· 4× cited on Reddit· Invoicing, payments & cash collection
Auto-chase overdue invoices on your behalf
Day 3 polite, day 7 firm, day 14 final notice — sent automatically with the right tone. Get your Sundays back.
By Daniel Hall · Automation builder at Made 4 Tradies
When an invoice goes overdue, a tone-graduated sequence fires automatically: a polite nudge at day 3, a firmer reminder at day 7, a final notice with late-fee warning at day 14. Each message includes a pay-by-link so the customer can clear it on the spot. You stay in the loop via a daily 'who paid, who didn't' digest — no more spreadsheet, no more chasing on Sundays.
See it in action
The flow, end to end
What your customer sees
Before
47 days
Average time from invoice sent to payment received.
With chase sequence
9 days
Illustrative — based on benchmarks reported in cited Reddit threads (Swiftimate users, etc.). Your real number depends on customer mix.
Time you get back
One Reddit owner reports “6–8 hours a week” chasing payments. That's a Sunday afternoon back, every week.
How it works
Trigger → actions → outcome
- 1
Trigger
An invoice in Xero / QBO crosses its due date without being marked paid.
- 2
Action 1 (day 3)
Polite nudge SMS + email with the original invoice and a pay-by-link.
- 3
Action 2 (day 7)
Firmer reminder. References the original due date and asks for action within 24 hours.
- 4
Action 3 (day 14)
Final notice. Late fee applied per your config. Optional: forward to collections partner.
- 5
Outcome
Most invoices clear at day 3 or day 7. You get a daily digest of who paid, who didn't, and who needs a personal call.
What this means for your business
The numbers behind it
47 → 9
avg days to pay
Illustrative. Real number depends on customer mix and rate of recurrence.
6-8 hrs
saved per week
Reddit small-business owner quote: "6 to 8 hours a week just chasing payments."
0
awkward phone calls
The system carries the tone. You don't.
The evidence
4 verified Reddit threads
Every quote is traceable to a real Reddit thread. Click any source to read the original tradies asking for this.
- r/Accounting
'I think I spend maybe 6 to 8 hours a week just chasing payments. That feels insane to me.'
- r/smallbusiness
'I'm sitting here on a Sunday afternoon AGAIN writing follow-up emails for overdue invoices.'
- r/GeneralContractor
'Using an invoicing app that sends reminders automatically has taken a load off.'
- r/AiForSmallBusiness
'How to automate client invoicing and payment follow ups without being awkward about it.'
Common questions
About this automation
- What does the "Auto-chase overdue invoices" automation actually do?
- Day 3 polite, day 7 firm, day 14 final notice — sent automatically with an escalating tone.
- Why would a tradie business want this?
- Tradies say chasing money is what kills their evenings and weekends.
- How do you know tradies actually want this one?
- 4 verified Reddit threads from trade-owner subreddits cite this exact workflow — listed in the evidence section below. It's not a guess; tradies asked.
- Which tools does it work with?
- It plugs into the job-management, accounting and messaging stack you already run — ServiceM8, Tradify, AroFlo, simPRO, Fergus, Xero, MYOB, QuickBooks, Twilio, ClickSend and the standard SMS / email rails. We confirm the exact integration in the scoping call so nothing breaks your existing flow.
- How long does it take to build?
- Usually 5-10 business days from sign-off, depending on which tools you're already on. We scope it on a 20-minute call, build it, test it end-to-end with you watching, then it's live. You own the configuration outright — no platform lock-in.
- What does it cost?
- Pricing depends on the integration count and any custom logic — most single automations land between $400 and $1,500 one-off, with no ongoing fees. We quote in writing before any build starts. See the pricing page for site-build tiers; automations are scoped separately.
Related
More automations in “Invoicing, payments & cash collection”
Invoicing, payments & cash collection
Auto-collect deposit before booking firms
A booking only locks in the calendar once the deposit (or a payment link) is paid.
3× cited on Reddit →
Invoicing, payments & cash collection
Text-to-pay / pay-by-link on invoice
Customer taps a link in an SMS, pays with card / Apple Pay / PayID, payment auto-reconciles in Xero or QBO.
3× cited on Reddit →
Invoicing, payments & cash collection
Auto-invoice on job completion
The moment a tech marks the job complete in the app, an invoice goes out automatically.
2× cited on Reddit →
Invoicing, payments & cash collection
Auto-reconcile payments into Xero / QBO
Payment received (Stripe, Square, EFT) → invoice marked paid → customer record updated → receipt emailed.
2× cited on Reddit →
Want this in your business?
Tell us a bit about your setup and we'll come back with a quote and a build plan. Usually within 24 hours.
Get this built →Built only after a scoping chat. No surprise invoices.
