Terms & Conditions
{{BRAND_NAME}} - Service Terms
1. Scope of services
These terms apply to services provided by {{BRAND_NAME}} (ABN {{ABN}}). Specifics of each engagement are set out in the quote and any signed work order, which together with these terms form the agreement.
2. Quotes and pricing
Quotes are valid for the period stated on the quote and reflect the scope and conditions described at the time. Variations to scope, materials, or site conditions may result in price adjustments, which will be communicated before the work proceeds.
3. Cancellation and rescheduling
[REPLACE] Customer cancellation policy specific to this business - notice period required, deposit handling, rescheduling rules.
4. Payment terms
[REPLACE] Specify deposit, progress payments, final invoice timing, accepted payment methods, late payment terms.
5. Workmanship and warranties
[REPLACE] Statutory consumer guarantees under Australian Consumer Law apply and cannot be excluded. Add any specific workmanship warranty offered (e.g. 12 months on labour for installations) and reference manufacturer warranties on supplied products.
6. Site access and safety
[REPLACE] Site access requirements specific to this business - power, parking, hazards customers must disclose, supervision requirements.
7. Liability
[REPLACE] Liability limits consistent with the trade/industry. Engage a solicitor before publishing if the business has unusual risk exposure (heights, electrical, food handling, etc.).
8. Privacy
{{BRAND_NAME}} collects and handles personal information in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy. See /privacy.
9. Governing law
This agreement is governed by the laws of New South Wales, Australia.