Made 4 Tradies

#1 most asked· 5× cited on Reddit· Reviews & reputation

Auto-request a Google review the moment a job is done

The single most-asked-for automation across every trade subreddit we scanned. Done right, it compounds on local SEO for years.

By Daniel Hall · Automation builder at Made 4 Tradies

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When a tech taps 'mark complete' in your job app, an SMS + email goes to the customer two hours later. One tap takes them straight to your Google review page. No clipboard, no awkward ask, no forgetting. The 2-hour delay matters: long enough that the customer's settled, short enough that the experience is still fresh.

See it in action

The flow, end to end

What you do

What your customer sees

How it works

Trigger → actions → outcome

  1. 1

    Trigger

    Tech marks the job complete in your job-management app (ServiceM8 / Tradify / AroFlo / etc.).

  2. 2

    Action 1

    Wait 2 hours (configurable per trade). Skip if the job is flagged disputed or partial.

  3. 3

    Action 2

    Send personalised SMS with the customer's first name and a one-tap Google review link. Email follows 24h later if no review yet.

  4. 4

    Outcome

    Customer leaves a 5★ review on Google. New review pings your phone. Optional auto-reply queued for one-tap approval.

What this means for your business

The numbers behind it

30–60%

review conversion rate

Typical for one-tap SMS asks vs ~2-5% for verbal-at-the-door asks.

5★

compounding local SEO

Every new review widens the gap on the local map pack versus competitors who don't ask.

2h

delay window

Customer's settled. Experience is still fresh.

The evidence

5 verified Reddit threads

Every quote is traceable to a real Reddit thread. Click any source to read the original tradies asking for this.

  • r/smallbusiness

    Template: 'Hey [first name], thanks for choosing [clinic name]. If you have a minute to leave a Google review we'd really appreciate it!'

  • r/smallbusiness

    SMS review-request tool; feedback notes SMS review requests are 'table stakes.'

  • r/automation

    'Automate Asking for Google Reviews.'

  • r/smallbusiness

    Small biz owner questioning best practice — timing, email vs text.

  • r/automation

    ReviewReminder SaaS — businesses 'know they need reviews' but 'forget or feel awkward asking.'

Want this in your business?

Tell us a bit about your setup and we'll come back with a quote and a build plan. Usually within 24 hours.

Get this built →

Built only after a scoping chat. No surprise invoices.