#1 most asked· 5× cited on Reddit· Reviews & reputation
Auto-request a Google review the moment a job is done
The single most-asked-for automation across every trade subreddit we scanned. Done right, it compounds on local SEO for years.
By Daniel Hall · Automation builder at Made 4 Tradies
When a tech taps 'mark complete' in your job app, an SMS + email goes to the customer two hours later. One tap takes them straight to your Google review page. No clipboard, no awkward ask, no forgetting. The 2-hour delay matters: long enough that the customer's settled, short enough that the experience is still fresh.
See it in action
The flow, end to end
What you do
Job
Kitchen mixer install
42 Coastal Rd, Bateau Bay
Customer
Sarah Mitchell
+61 4XX XXX XXX · sarah@example.com
One tap. Customer added to the review queue.
What your customer sees
g.page/r/CXXX/review
How it works
Trigger → actions → outcome
- 1
Trigger
Tech marks the job complete in your job-management app (ServiceM8 / Tradify / AroFlo / etc.).
- 2
Action 1
Wait 2 hours (configurable per trade). Skip if the job is flagged disputed or partial.
- 3
Action 2
Send personalised SMS with the customer's first name and a one-tap Google review link. Email follows 24h later if no review yet.
- 4
Outcome
Customer leaves a 5★ review on Google. New review pings your phone. Optional auto-reply queued for one-tap approval.
What this means for your business
The numbers behind it
30–60%
review conversion rate
Typical for one-tap SMS asks vs ~2-5% for verbal-at-the-door asks.
5★
compounding local SEO
Every new review widens the gap on the local map pack versus competitors who don't ask.
2h
delay window
Customer's settled. Experience is still fresh.
Questions
Common questions
- What does the "Auto-request Google review on job complete" automation do?
- Tech taps 'complete' → 2 hours later the customer gets a one-tap SMS + email review link.
- Why would a tradie business want this?
- The single most-mentioned automation across every trade subreddit. Compounding effect on local SEO and trust.
- How many Reddit threads asked for this?
- 5 verified Reddit threads cite this automation, sourced from trade-owner subreddits.
The evidence
5 verified Reddit threads
Every quote is traceable to a real Reddit thread. Click any source to read the original tradies asking for this.
- r/smallbusiness
Template: 'Hey [first name], thanks for choosing [clinic name]. If you have a minute to leave a Google review we'd really appreciate it!'
- r/smallbusiness
SMS review-request tool; feedback notes SMS review requests are 'table stakes.'
- r/automation
'Automate Asking for Google Reviews.'
- r/smallbusiness
Small biz owner questioning best practice — timing, email vs text.
- r/automation
ReviewReminder SaaS — businesses 'know they need reviews' but 'forget or feel awkward asking.'
More in Reviews & reputation
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AI-drafted reply to new Google reviews
New review → AI draft response sits in your inbox for one-tap approval and post.
See the demo →2× askedNegative-review early warning
Survey the customer first — if they're unhappy, route the feedback to you privately before they post publicly. You get a chance to fix it.
See the demo →Auto-share new 5-star reviews to socials
New 5-star review → auto-posted to Facebook / Instagram and pushed to a homepage testimonial widget.
See the demo →Want this in your business?
Tell us a bit about your setup and we'll come back with a quote and a build plan. Usually within 24 hours.
Get this built →Built only after a scoping chat. No surprise invoices.